510 427-4599
If there were more than 5 stars, I would use them. I called early in the morning and Julio picked up, no message, no I'll call you back. He asked about my problem and location and said he could come out that afternoon (yes, same day). He told me later he's not always able to do same day, but pretty close. He showed up exactly when he said he could, diagnosed my 30-year old central vac's multiple problems and got to work fixing them all (outlets, duct work screw ups by an electrician, clogs, hoses, you name it). He had all of the parts needed on his truck, including duct work. All done in two, yes two, hours and for an incredibly reasonable price. He's friendly and helpful too (he taught me how to use my central vac hose the right way so it would not become damaged). Oh, and I live out the middle of nowhere and that didn't phase him either. I can't say enough about Julio and this business. If you have a central vac or need one, don't hesitate to call.
Jm
San Geronimo California
Our Hayden Central Vac of 12 years started making painful noises and clearly needed attention. I found Bay Area Central Vacuum Services on line and gave them a call. Julio returned my call within 30 minutes and came the following day. After careful diagnosis, he determined that the vac needed a new part. Hayden no longer makes our model, so finding the part was not easy. After much searching, Julio found the part out of state and installed it. Our vac is now up a running again! I would definitely call Julio again. He was very experienced, professional, personable, timely and reasonably priced, and suggested trying to repair the vac we have rather than purchasing a new one. Five-star service!
Lil W
San Mateo, California
I have an old Hayden power brush attached to a central vacuum. It was giving me intermittent problems at specific inlet valves, but not others. Well, intermittent problems can be the worst and of course when he arrived, the problem did not immediately replicate itself. Julio showed up on time, systematically checked each and every outlet, and the power brush. As it turns out, the issue was the power brush - so I have a new power brush, but he also checked and resolved any/all issues (such as an inlet door not closing) or missing gasket, he checked the canister and made sure the whole system is in good shape and should be trouble free. His service charge was very competitive as was his pricing on all the parts (and not having to figure out from a web site what might or might not work). Thank you Julio!
Karen B
Los Altos California
It took some research to find someone who knows Sequoias after the company shut down. I found three companies. Took a chance based on Julio's 1) great communication 2) background of being a long time worker w Sequoia 3) competitive service call fee. The check up and the clog, which was removed quickly by Lola (a mini strong vacuum), were done within an hour. Julio's attitude, knowledge of central vacuums, and cleaning of the filter was way worth the cost!
Vicky C
Palo Alto